Return & Refund Policy

At Dorvaniq, we want every customer to have a positive shopping experience. If you are not completely satisfied with your purchase, we are here to help.

Return Period

Customers may request a return within 30 days after receiving their order.

To be eligible for a return:

• Items must be unused and in their original condition.

• Items must include original packaging and accessories.

• Proof of purchase or order information must be provided.

Non-Returnable Items

Certain items cannot be returned, including:

• Used or damaged products caused by customers.

• Items without original packaging.

• Clearance or final sale products.

Return Process

To request a return, please contact our customer service team:

Email: ClaybourneSan.derlin589@gmail.com

Please include:

• Order number

• Product details

• Reason for return

• Photos if the product has any quality issues

Our team will review your request and provide return instructions.

Refund Process

Once we receive and inspect the returned item, we will notify you regarding your refund status.

Approved refunds will be processed to the original payment method within 5-10 business days.

Return Shipping

Customers are responsible for return shipping costs unless the product is defective, damaged, or incorrect due to our error.